Facilitating Job Enrichment & Enlargement in Human Resources Management
Job Enrichment should
be distinguished from enlargement job enlargement attempts to make a job
more varied by removing the dullness associated with performing repetitive
operations. In job enrichment, the attempt is to build in to jobs a higher
sense of challenge and achievement. The accumulation of achievement must
lead to a felling of personal growth accompanied by a sense of responsibility.
How to enrich a job
A job may be enriched
by giving it Varity, and also may be enriched by :
Thus in an enriched job the employee know the overall deadlines and the quality standard he must meet and with in that frame work plans the order in which he will take the various task and the time that should be devoted to each one. He holds himself responsible both or meeting the deadline and for producing the work of necessary quality, and he does not pass his work on for others to judge until he is satisfied that it meets the standards. Or if the work is necessarily group work, the groups plan or help to check the result.
Job Enrichment in action
A number of companies
have introduced programs of job enrichment in all these, companies claims
have been made that productivity was increased, that absenteeism and turnover
reduced , and that moralo improved . A study conducted by the United States
Department of Health Education and welfare Published in 1973 reports that
the primary course of dissatisfaction among workers is the nature of their
work. It also reported that managerial personnel react favorably after
jobs are enriched. How ever after analyzing a number of studies. Fein
disclosed the following:
Despite Feins analysis and criticism it is difficult to believe that people do not want more meaningful work. This must be true of managers and professionals and there can be some demand from workers.
But even the strongest supporters of job enrichment readily admit that three are limitations in its application They can be analyzed in the following manner.
1. Technology: There
are some jobs, which are highly technical requiring skill it would be
difficult to enrich such jobs. And with specialized machinery and assembly
line techniques it may not be possible to make every job meaningful.
How to make it Effective
The limitation of job enrichment apply mainly to jobs requiring low level of skills. The job of highly skilled workers professional and manager already contain varying degrees of challenge and accomplishment. Perhaps these could be enriched considerably more than they are by applying modern management techniques . And all level particularly in non-managerial levels several approaches could be made to job make enrichment appeal to higher-level motivations.
1. The people involved
must have a substantial voice in the planning process. It should not be
overlooked that people like to be involved, to be involved to be consulted
and to be given an opportunity to offer suggestions. They like to be considered
as people. This would effectively result in the successful functioning
of the programme.
Job enrichment, in short involves redesigning of the immediate job, it also requires an enlargement of sense of respect by those who manage. In our complex personal impersonal bureaucratic organizations, this respect for the individual can be lost all too quickly. But with out this respect we can never expect to make full use of our human resources.
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